If you feel you are at risk of developing a gambling problem or believe you currently have a gambling problem, please consider using Self-Exclusion, which prevents you from gambling with BetPro for a specified period of 6 months, one year, two years, five years, or permanently.
If you want to stop playing for other reasons, please consider a Time-Out or using Account Closure.
What happens when you self-exclude?
During a period of Self-Exclusion, you will not be able to use your account for betting, although you will still be able to log in and withdraw any remaining balance. It will not be possible to re-open your account for any reason, and BetPro-Exch.com will do all it can to catch and close any new accounts you may open.
Next steps
Whilst we will remove you from our marketing databases, we also suggest that you remove BetProExch from your notifications and delete/uninstall all BetProExch apps, downloads, and social media links. You may also wish to consider installing software that blocks access to gambling websites; click here for more information.
We recommend that you seek support from a problem gambling support service to help you deal with your problem.
You can self-exclude your account in the My Gambling Controls section of Members by choosing Self-Exclusion.
Alternatively, you can reach out to our customer care team for assistance or further information.
Self-Exclusion Notice
Should you opt to self-exclude from BetProExch, we strongly suggest that you seek exclusion from all other betting operators with which you have an account.
You can self-exclude by contacting other gambling operators directly, or you can be excluded from other licensed operators by completing a Self-Exclusion Notice form.
Once completed, the Self-Exclusion Notice form should be submitted to the nominated site, sports bookmaker, or betting exchange operator.
